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Showing attribute of an object in ticket view

Nassim JANAH
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May 19, 2026

Hello,

 

I have an object type containing all the employees, each employee has mainly 2 attributes, one of email adress, and the other of "Site", I want when someone opens a ticker from the portal, an asset field shows the Site where that person is in the ticket view (agent view)

1 answer

1 vote
Trudy Claspill
Community Champion
May 19, 2026

Hello @Nassim JANAH 

Welcome to the Atlassian community.

You will need to create an Asset Object custom field and add it to the field configuration and screen layout.

Are you familiar with creating Asset Object custom fields? Here are some reference documents:

https://support.atlassian.com/assets/docs/what-is-the-assets-objects-field/

https://support.atlassian.com/assets/docs/set-up-the-assets-object-field/

https://support.atlassian.com/assets/docs/configure-the-assets-object-field/

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