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Shaping v Backlog

susan_murphy
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August 10, 2026

What comes first? Can you have something in the backlog that doesn't have enough information to start or should that sit in shaping then go into the backlog when there is sufficient information to know what is being delivered and the piece of work can be sized?

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Walter Buggenhout
Community Champion
August 10, 2026

Hi @susan_murphy,

If this would be a tooling question, I'm sure it would not be immediately related to JSM - but apart from that ...

With the arrival of Jira Product Discovery some time ago, Atlassian has a pretty neat separation of backlogs in place for this. As long as something is pretty much "an idea" being explored, its natural place is in the product backlog. This is where it can be handled as an opportunity, possible solution(s) can be explored and designed before it goes in the delivery backlog. That story very much matches what you describe: separate backlogs for product ideas (in JPD) and for delivery work (in Jira).

Obviously, there is no golden rule or strict guideline that you need to set things up this way.  The separate tools do offer dedicated capabilities to manage those different stages of work rather well and connect pretty well too.

If you do want to manage the entire process from ideation to delivery inside Jira alone, you would benefit from building the steps from idea to delivery into your workflows. Bear in mind that - in this scenario - your (delivery) backlog will be populated with - sometimes plenty of - items that will never be built.

Hope this helps!

susan_murphy
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August 10, 2026

Great thanks

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2 votes
Answer accepted
John Funk
Community Champion
August 10, 2026

Hi Susan,

The quick answer would be to create another status in your workflow for Shaping or something similar where everyone knows what that status means.

susan_murphy
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August 10, 2026

Great thanks

 

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