Severity Level | Priority Level

[jlee]

Is it possible to have the Severity Level changed automatically in association to a change in the Priority Level and vice versa?

[Nic Brough -Adaptavist-]

I would look to Automation to create something that can spot a change of priority and poke a value into a custom field.  Or set priority based on a custom field.

But, I'd question the need for it.  A described, this just feels like you're duplicating the priority field for no good reason other than you think you want a severity field.  Could you tell us why you want to do this?  Or is there a limited set of circumstances in which you want to do it (for example, if the user forgets to set a severity on creation, assume it based on priority)