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Setting up Connect a custom email account for email requests

Kevin Roe
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June 3, 2023

I use the Microsoft O365 link and when I type my credentials for the email account I want to have create tickets, I get this error

 

Error Code: 530035
Request Id: ad30dc03-5785-4ee8-bfff-80fd69a2c201
Correlation Id: 8a64fb7b-bfef-43a8-8b83-df50a36fb3e3
Timestamp: 2023-06-04T04:12:19.459Z
App name: Jira Service Management
App id: bb7badac-e06d-42af-95a2-4452c064efbe
IP address: 202.150.95.66
Device identifier: Not available
Device platform: Windows 10
Device state: Unregistered

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