Service Portal Custom Links

[Levi Scott]

Hello,

Anyone know if it's possible to add a custom link in the Jira Service Portal that would navigate out to a custom URL (specifically a Google Form in our case). Screenshot below.

Thanks!

[Fabian Lim · Accepted solution]

Hi @Levi Scott

Unfortunately you can't unless you purchase plugins.

One way to hack it is to create a service desk projects with all requests hidden. Then in the description you can put a url to the Google form.

Cheers

[Levi Scott]

Thanks Fabian. I like the hack idea. I'll give that a try.