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Separating out or highlighting out customer ticket repiles?

Short Hills Design
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October 28, 2022

Hi,

Is there way to add some type of divider or background color so we can easily look at a ticket and differentiate our replies from the client's reply? In other systems there's a divider or thin line so we can quickly scan down the page and see breaks in the conversation.

Thanks

 

1 answer

1 vote
Alex Koxaras -Relational-
Community Champion
October 28, 2022

Hi @Short Hills Design 

Out of the box no, there isn't a way. I know that other apps might have different kinds of functionalities, but them, they dont have certain functionalities that Jira has. So I don't mind.

Having said that, you can always look on the marketplace to find an app like

Short Hills Design
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 28, 2022

thank you. I'll check out the links.

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