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Send Ops Genie alert with hyperlink for alias or just a hyperlink to the ticket

Symon Turner
Symon Turner
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June 23, 2023

We use Opsgenie to send alerts if a jira ticket is a p1 or a P2. unfortunately, the SMS / push / email sends it with an alias/issue key (which is the ticket number) as text. 

 

I want it to send the issue key or the alias as a hyperlink to the ticket 

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