SLA not working

Hi Team,

They changed the name of the Resolved status to Ready to Release. This is why SLAs do not work properly.

I added screenshots.

1 answer

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0 votes

If you change the SLA configuration to use the new status name Jira will recalculate the SLA for all issues.

Have you tried that?

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The SLA already says resolved and this issue is in resolved but the sla is not working.

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