The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

SLA associated to a workflow

Deleted user
June 23, 2021

If I remove an Enhancement workflow to a scheme, will it remove all the tickets & SLAs associated with it? One user requested to update the Enhancement & Informational workflow but it is being shared to multiple projects. What we did is to copy the Enhancement and modified it. But in order to associate it to the current scheme, we need to remove the current workflow. 

Also, how can i check the SLA associated to a workflow? 

Thanksss

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 23, 2021

You cannot remove a workflow from a workflow scheme without replacing it with another one (even if the new one is simply the default workflow)

SLAs and issues are not part of a workflow, so no, they won't be removed.  

There is no "check SLA associated to workflow" - there's no association.  But the SLA may be reading things from the workflow for an issue, so you should check what the SLA says to see if your new workflow changes what it should be looking at.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events