Restricted channel has already Users

[Jens Prokoph]

I have created a new section and set it to ‘Restricted channel access’. Unfortunately, however, there are already clients listed in the project.
How can I remove them from the project?

[Jens Prokoph]

-

[Marc -Devoteam-]

Hi @Jens Prokoph 

See the Customer option in the space sidebar and/or the People and access section within space settings and removed people woth only the role Servide Desk Customer.

[Jens Prokoph]

That’s exactly my problem: there are users listed under ‘Customers’, and I can’t delete them because there are no ‘Actions’ available for that. In the Space Settings, under ‘Access’ and ‘People and access’, there are no other users apart from m

[Marc -Devoteam-]

Hi @Jens Prokoph 

Then an User or Org admin needs to delete those users from the admin.atlassian.net from the insrtances.

[Jens Prokoph]

That brings us to the next problem: these users also have access to other sections, and I only want to block them from this new section.
So I can’t delete them entirely