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Restrict domains access and ticket creation on Jira Service Management

Gordon Fang September 12, 2021

I have difficulty to setup domain restrictions for customer account login and ticket creation.  This feature was on Admin>Site settings on Jira Service Desk, but  I can't find it on the new Jira Service Management.  Any ideas?

1 answer

0 votes
Jack Brickey
Community Champion
September 12, 2021

Hi Gordon, welcome to he community. I have never seen the ability to restrict by domain. There is an open suggestion for this that you may wish to vote/watch - JSDCLOUD-868 - Include Domain Level Restrictions for Service Desk Public Signup 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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