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Restrict JSM project based on domain

SheshaChandra
Contributor
April 26, 2023

Hi Everyone, 

We have 2 projects on our portal and one is for our IT team and the another one is for external customer.  Is there a way to restrict project on the portal based on domain ? 

It is ok If our employees view both the projects, but we don't want external customers to view the IT project on our portal. 

Thanks for suggestions in advance. 

2 answers

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1 vote
Answer accepted
Brant Schroeder
Community Champion
April 26, 2023

@SheshaChandra You can currently use Domain-based restrictions but it is not at the project level.  https://community.atlassian.com/t5/Jira-Service-Management-articles/Use-email-domains-to-restrict-external-customer-sign-up-for-your/ba-p/2036372 

Here is a feature request that might be more of what you are looking for.  You can vote for it and follow it to see updates:

You can also submit a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa if it does not meet what you are trying to do.

0 votes
Ananjan_miniOrange
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 5, 2023

Hi @SheshaChandra 

I am ananjan from miniOrange.

We have a solution, SSO Integration with Helpdesks, which can possibly cater to your requirements.   

Just check it out once and feel free to let us know if this works for you!

You can raise a ticket here or contact me directly at atlassiansupport@xecurify.com for more information. 

 

Best Regards,

Ananjan Mishra

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