The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Restore a removed user(including permissions)

Shane Reich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 1, 2021

Hi there, 

 

Is is possible to restore a removed user putting all configs back in place?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Brant Schroeder
Community Champion
November 2, 2021

@Shane Reich Welcome to the Atlassian community

Shane if the user was just disabled you could add permissions back to that user and they would be back in your instance.  If you completely removed the user (anonymized) then you will not be able to restore them you would have to add them again and provide the new account permissions.

Elizabeth Styles
January 16, 2024

Hi, I have removed the disabled USER and tried to freshly add him back again, but JIRA Service management keeps saying I can't send "INVITE" because USER is disabled or suspended, even though the USER is completely removed. Please advise? I am a JSM Admin. and can't add critical USER back again.

Brant Schroeder
Community Champion
January 16, 2024

@Elizabeth Styles Please submit an Atlassian support request.  They can look at your instance and see what is occurring.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events