Hi Community,
I created a backup from our productive environment and I want to restore it to our test environment. And the zip file is looking how it should. The zip consists of:
So following Atlassian´s instructions a shall:
In the zip file there is a "data" folder but no data file!
There are no "media file(s)"
I hope that someone can help.
I imported the zip file but this was not working.
Bernd
I understand that users are not contained in the backup. But custom fields, workflows and automations should
Is the backup from server or cloud?
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Most likely you need to contact Atlassian support directly, I've heard of multiple instances having problems restoring cloud backups recently.
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