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Require comment to close issue in slack

Charlie Karlins-Hicklin
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November 30, 2023

Problem I'm looking to solve: Technicians working primarily/exclusively out of Slack are not adding comments about how an issue was resolved before closing the ticket

 

Is there a way to prevent an issue from being closed in slack without adding a resolution comment? Something akin to how validators work in workflow transitions?

 

Or is there just a different way I should be approaching this issue?

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2 votes
Emel Doğrusöz
Contributor
December 1, 2023

Hi @Charlie Karlins-Hicklin , 

 

This is possible with the following Jira app for Slack: 

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