Require comment to close issue in slack

[Charlie Hicklin]

Problem I'm looking to solve: Technicians working primarily/exclusively out of Slack are not adding comments about how an issue was resolved before closing the ticket

Is there a way to prevent an issue from being closed in slack without adding a resolution comment? Something akin to how validators work in workflow transitions?

Or is there just a different way I should be approaching this issue?

[Emel Doğrusöz]

Hi @Charlie Hicklin , 

This is possible with the following Jira app for Slack: https://marketplace.atlassian.com/apps/1230509/jira-for-slack-by-actioner?hosting=cloud&tab=overview

You can add such rules easily using Actioner. Let me know if you need any help. 

Cheers, 

Emel @ Actioner