Reporting from portal form use

[Melissa Cross]

Good afternoon,

Is there a way to report on requests raised via portal forms vs email requests?

Thanks in advance

Mel

[Brant Schroeder · Accepted solution]

@Melissa Cross You can create a custom report where you add series for created for each channel type.  The JQL would be the following on each series:

Email

request-channel-type = email

Portal

request-channel-type = portal

 Jira

request-channel-type = Jira

API

request-channel-type = API

[Melissa Cross]

Thank you @Brant Schroeder 

This did the trick!