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Remove default attachments

Maxat Maratuly
Maxat Maratuly
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July 13, 2021

How i can remove default attachments from created tickets of Service desk? if i an administrator.

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Jack Brickey
Jack Brickey
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July 13, 2021

You can manually move them or should be able to. If that’s not the case please let me know. However I assume you were looking for an automated means of doing this? Unfortunately there isn’t a means of doing that as of yet. However Atlassian is aware of this clutter and is actively working to resolve I believe. Unfortunately I don’t know when we might expect to see a solution.

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Jira Service Management
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