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Remove Atlassian Branding from Customer Portal

Gillian Rodricks
Contributor
May 12, 2026

How do we remove the Jira branding- 'Powered by Jira Service Management' ? We upgraded to the Premium plan but Atlassian's customization options are so limited!  

2 answers

5 votes
Dan Breyen
Community Champion
May 12, 2026

Hi @Gillian Rodricks I found JSDCLOUD-3225 on Atlassian's Jira Site for this request.  I've seen that on other Customer Service Portals from other company do the same thing. 

Feel free to vote for an watch that for further updates.  

Hope that helps.

1 vote
Joseph Chung Yin
Community Champion
May 12, 2026

@Gillian Rodricks 

I agreed with @Dan Breyen statement.  What is your rationale for this ask?  Another way you may want to approach is by contacting Atlassian Support directly (https://support.atlassian.com) to see if they have any other workarounds out there beside adding yourself as an watcher to the feature request ticket.

Hope this also helps.

Best, Joseph 

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