Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

RESOLVED Status values are duplicated.

박성민_학해_
Contributor
January 22, 2024

The status value is duplicated in the filter condition.
Why are there confusingly similar status values?
I want to remove one, how do I go about it?

 

The description of each status value is as follows.

1. RESOLVED: A resolution has been adopted and is awaiting confirmation from reporters. This is where the issue is reopened or closed.


2. RESOLVED: Automatically created in Jira Service Management during workflow import.

 

same status.png

1 answer

1 accepted

0 votes
Answer accepted
John Funk
Community Champion
January 22, 2024

Hi @박성민_학해_ 

This is probably because it is picking up multiple statuses from your Team-managed projects because technically those are different statuses within Jira. If you try just using a single project rule, that might cut down on the values shown. 

박성민_학해_
Contributor
January 23, 2024

Hi,

@John Funk 

Thank you for answer. :)

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events