Question about Team type

[flim]

My project was created using the “IT Service Management” template. In Project settings -> Detail -> Team type, is there any difference between “Information Technology” and “Customer Service”?

[Asha Goyal · Accepted solution]

Hello @flim 

Yes, there is a difference between "Information Technology" and "Customer Service" in the team type setting in Project settings.

"Information Technology" typically refers to a team responsible for maintaining and supporting the technology infrastructure of an organization, while "Customer Service" refers to a team responsible for handling customer complaints, inquiries, and support matters. 

Technically it will not impact anything at the project setting level. 

Hope it helps.

Kindly accept the ans if so.

Thanks