Problem with fetching Asset objects in issues

[Rolf Buchner]

Since a week now I suddently have the problem that I cannot link assets to issues via a custom field that I created.

I already used this to assign assets from a scheme to certain issues by creating a Custom Field Asset Selector with no restrictions on Field Scope and Field Issue Scope.

It worked as intended, but all of a sudden i receive the error message: 

"Could not fetch asset objects."

However, a few old assets are shown in the Custom Field, but searching results in the above mentioned error.

I do have access to the referred database and I am able to create new objects in there.

Has anyone experienced the same or an idea on how to solve this?

[Marc - Devoteam]

Hi @Rolf Buchner 

What is the configuration of you custom field?

Are the new assets in the same asset scheme as the previous values, the ones still available?

Then is seems there is something not correct in the config of the custom asset field

[Rolf Buchner]

Hey Marc,

the new added Values are in the same asset scheme as the previous ones.

In the past it did work to select newly added values in the custom field.

The configuration is set to the asset scheme and a few user interaction settings are set.
The value I enter in the search field is set in the user interactions.

The context is set to all issues and the project is set to the one in which the issue is located.