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Problem with deleting data/attachments

krzysztof_borkowski
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March 26, 2025

Hi :)

We use Jira Free. For some time now we have had a message that we are exceeding our data space. We have deleted a lot of attachments and old tasks, but we still have a message that space is full.

dd6fa590-5cc9-4b3e-ba85-de10c707af9d.jpg

 

We have deleted a lot of data, but nothing has changed in the message. Please let us know what else we can do :)

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Marc - Devoteam
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March 26, 2025

Hi @krzysztof_borkowski 

Welcome to the community.

The process on freeing up storage can take time.

You can also look at a 3rd part app (free up to 10 user) to help with attachment searching and deleting.

https://marketplace.atlassian.com/vendors/1224171/cyclops-software 

krzysztof_borkowski
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 26, 2025

Thank you for your help. I deleted these attachments a few days ago, so it should have updated by now

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