Problem by Adding Adminaccount by Installation JIRA Service Desk

[Mario Haller]

JIRA Service Desk New Installation

Database on MS SQL Server 2014 (jirauser has dbo role on database, jiraschema was created schemaowner is jirauser)

By configuration step set administrator account

Error: User can not added. All User directorys are write protected.

What can I do?

Best Regards

Mario

[Mario Haller · Accepted solution]

The error is found.

Solution: jirauser additional role on database db_datawriter and db_ddladmin

[Shankar Asam {Appfire}]

Mario, It appears you're unable to create an admin account during the JSD installation wizard. The following links might helpful in this situation;

https://community.atlassian.com/t5/Jira-Core-questions/Jira-setup-wizard-unable-to-add-user-admin/qaq-p/389117

You might also take a look at MS SQL server configuration for JIRA at;

https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-sql-server-2014-808761244.html

Hope this helps.

[Mario Haller]

Thanks for your reply.

Yes, it is during the installation wizard.

The two links I had unfortunately reviewed without success.