The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Possible to add attachment in Jira Service Management alerts using the Rest API/Events Integration?

Hristiyan Anchev
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 29, 2024

Hi,
I'm looking to integrate Jira Service Management and OpsGenie alerts into one of our apps.
The alerts that we currently generate sometimes contain screenshots of the current state of the desktop machine that the alert originated from. At present we're using Slack SDK to send messages and attach the image, however we're looking to migrate to JSM/OpsGenie and also integrate with MS Teams.

Looking at - The Jira Service Management ops REST API , there seems to be no way of doing something similar as what we currently do with the Slack SDK.
Is there any workaround for this?
Is it possible to somehow send a base64 encoded image  that will somehow show up here:

Screenshot 2024-10-29 143936.png

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Vijay Dadi
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
November 3, 2024

Hello @Hristiyan Anchev ,

 

At present jira doesn't have capability to add an attachment using rest api unless you use apps from the market place but that is in the future request for enhancement.

Vijay 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events