The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Possibility of integration with JSM

Rekha Kumari
Rekha Kumari
December 8, 2023

Please provide possibility and documentation regarding below integrations:
1) Integration with JAMF, and SaaS
2) Configuration of a chat option for someone seeking helpdesk assistance. A helpdesk person will work with the requestor and a ticket will be created automatically from the chat.
3) Integration of Barista with Jira
4) Integration of Zabbix with Jira
5) Third party portals for Catalogue orders
6) Okta integration with Jira for authentication
7) Integration of Intune with Jira

Watch
Like Be the first to like this
707 views

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

3 votes
Answer accepted
Marc -Devoteam-
Marc -Devoteam-
Community Champion
December 8, 2023

Hi @Rekha Kumari 

I don't want to be rude, but you can find most information on the topics by just googling it.

This specially on:

  • Chat options, Slack and MS Teams integration is available ootb
  • Okta can be used as an IDP
  • Atlassian Marketplace apps can provide integrations for Intune, Jamf,
  • API's are available for connections
  • etc..

Or reach out to an Atlassian partner in your region to have a talk about the questions you have on the product.

Partner network

View More Comments
Rekha Kumari
Rekha Kumari
December 8, 2023

Hi Marc,

Thank you for this information.

=> I found documentation for JAMF integration document but not found Integration document for SaaS.

=> Virtual agent chat option required without using teams and slack so looking for the same if possible.

=> I have not found integration document for barista and Zabbix.

=> Okta can be used with Atlassian access

Like
Reply
Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security