Portal tracking if it's rachable

[Mohammed Laaroussi]

Hi Community,

I have one question and would be grateful to have your answers.

Is there any way to track a specific group from the portal if it is reachable or not?

Thank you :)
BR, Mohammed

[Joseph Chung Yin]

@Mohammed Laaroussi -

I don't believe if you can obtain this type of reporting from the UI (out of the box).  You need to contact Atlassian Support (https://support.atlassian.com) because the support team can access the system logs to assist you further.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Mohammed Laaroussi]

Hi @Joseph Chung Yin

Thanks a lot for your input.

Best regards, Mohammed

[Kris Dewachter]

Hi @Mohammed Laaroussi ,

If you need constant uptime monitoring, maybe you can use Atlassian's "Statuspage" product for that ?

https://www.atlassian.com/software/statuspage

BR,

Kris