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Portal customers unable to register for an account

Joe Griffiths
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November 30, 2021

We've set up a new Jira Service Management instance, when users are registering to use the portal to raise requests they are being emailed a registration link that is invalid. Does anyone know how i can ensure customers can register for a portal account?

1 answer

1 vote
Dave Mathijs
Community Champion
November 30, 2021

Hi @Joe Griffiths , welcome to the Atlassian Community!

Have a look at this documentation article: https://support.atlassian.com/jira-service-management-cloud/docs/how-global-permissions-affect-project-permissions/

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