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Portal Signup Shows All Projects

Apollo
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November 14, 2023

Hello,

my setup looks something like this:

ProjectA - Channel Access: Open
ProjectB - Channel Access: Open
ProjectC - Channel Access: Open

The problem I'm having is that when a user signs up through the portal of any of those projects they have access to all of the other projects.

For example, a user signs up on "ProjectA" but sees ProjectB and ProjectC. Or someone could be signing up through the portal of ProjectC and sees B and A.

Is it possible for a user to sign up on the portal and only get access to the specific project that he signed up for? 

Like this:
Portal sign-up for ProjectA shows only A.
Portal sign-up for ProjectB shows only B.
Portal sign-up for ProjectC shows only C. 

Restricting all projects and manually adding people is not really a solution. 

1 answer

0 votes
Brant Schroeder
Community Champion
March 21, 2024

@Apollo Welcome to the Atlassian community

You will need to setup each of the projects to only allow customers added to them to see them https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-portal-access/ 

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