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Portal Group Design

Deleted user
December 28, 2023

Hello folks !

I have a question. Is there any way to change the design of the portal group in the Jira Service Management Customer Portal? As a list, grid, or something like that ? 

 

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Dirk Ronsmans
Dirk Ronsmans
Community Champion
December 28, 2023

Hi @[deleted] ,

At this time there is no further customization possible of the portal and it's components.

They did announce last year on Team '23 that they are working on a more customizable portal.

 

In the meantime you can look at an app called Refined (https://marketplace.atlassian.com/apps/1218481/refined-for-jira-service-management-cloud?hosting=cloud&tab=overview) which gives you a more WYSIWYG editor and further control over how everything is shown.

I suggest starting a trial of the app to see if it is a solution for now.

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Deleted user
December 28, 2023

Thank you very much @Dirk Ronsmans for quick answer. It's understandable. 

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