Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Portal Group Design

Orkhan Hasanov
Orkhan Hasanov
Contributor
December 28, 2023

Hello folks !

I have a question. Is there any way to change the design of the portal group in the Jira Service Management Customer Portal? As a list, grid, or something like that ? 

 

009.png

 

010.png

Answer
Watch
Like Be the first to like this
475 views

2 answers

1 accepted

7 votes
Answer accepted
Dirk Ronsmans
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
December 28, 2023

Hi @Orkhan Hasanov ,

At this time there is no further customization possible of the portal and it's components.

They did announce last year on Team '23 that they are working on a more customizable portal.

 

In the meantime you can look at an app called Refined (https://marketplace.atlassian.com/apps/1218481/refined-for-jira-service-management-cloud?hosting=cloud&tab=overview) which gives you a more WYSIWYG editor and further control over how everything is shown.

I suggest starting a trial of the app to see if it is a solution for now.

View More Comments
Orkhan Hasanov
Orkhan Hasanov
Contributor
December 28, 2023

Thank you very much @Dirk Ronsmans for quick answer. It's understandable. 

Like
Reply
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events