Portal Group Access limitation

[Chamira Lakmal]

I have created Company managed project.

I want to give access permission to portal groups department wisely. It mean HR department wants to access HR-SL Portal group. Accounts team wants to access Accounts portal group.

Kindly Advice

[Joseph Chung Yin · Accepted solution]

@Chamira Lakmal -

Unfortunately, this is not possible for the CLOUD env out of box as far as I know as of right now.  The best solution is for you to have separate JSM projects and control the projects access accordingly.  When users have access to a given project, they will be able to see all of the request forms.

However, there are 3rd party paid add-ons that can provide what you wanted to restrict access on certain request forms - Example: 

Extension for Jira Service Management

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.