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Portal Group Access limitation

Chamira Lakmal
Chamira Lakmal
February 4, 2022

I have created Company managed project.

I want to give access permission to portal groups department wisely. It mean HR department wants to access HR-SL Portal group. Accounts team wants to access Accounts portal group.

Kindly Advice

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Joseph Chung Yin
Joseph Chung Yin
Community Champion
February 4, 2022

@Chamira Lakmal -

Unfortunately, this is not possible for the CLOUD env out of box as far as I know as of right now.  The best solution is for you to have separate JSM projects and control the projects access accordingly.  When users have access to a given project, they will be able to see all of the request forms.

However, there are 3rd party paid add-ons that can provide what you wanted to restrict access on certain request forms - Example: 

Extension for Jira Service Management

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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