The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
×Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
- Paid Research Opportunity! Using Jira Service Management for external customer support
Paid Research Opportunity! Using Jira Service Management for external customer support
Hello Community! 👋
Adriana here from the Atlassian research team.
Do you provide customer support using Jira Service Management? If so, I want to hear from you.
I’m currently running a research study looking to better understand how our customers use Jira Service Management / Jira Service Desk to interact with and support their own customers (i.e., those people and/or organisations paying for your products, services, and/or features).
The research involves an informal 1-hour interview conducted via Zoom. As a thank-you, you’ll receive an e-gift card worth $125 USD.
If you're interested in participating, fill out this brief survey and I'll be in touch if you qualify.
Your feedback is valuable and informs the decisions we make to improve the experiences of our customers.
Best,
Adri
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.