Opsgenie email notifications after a issue create in JSM

[Dario Alarcón]

Hello, I am writing to request help because I started receiving email notifications from Opsgenie after creating/closing an incident in JSM, this did not happen to me before.
I have never used Opsgenie and I don't know the reason why these notifications started receiving me, could someone explain to me the reason and how to disable it?
Notifications come from different projects.

I hope you can help me, thank you very much!

[Asha Goyal · Accepted solution]

Hello @Dario Alarcón

Please refer below link to stop notifications

https://confluence.atlassian.com/jirakb/jsm-opsgenie-how-to-disable-opsgenie-responder-alerts-1236603146.html

Please accept my answer if it helps.

Thanks