We have a JSM project setup, which I've been made an admin of. Right now, there's a good dozen users that have full access to it, but there's one user (only one) that cannot access it in Board view. He can see a list of issues, but he cannot view the project as a Board. What can I do about it?
Hello @Carlos Cuenco
Welcome to the Atlassian community.
Have you granted the user the JSM Agent role/license? Have you added the user to the Service Desk Team role in the project?
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