The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Notify User by Automation

Gerrit Wahlers
Contributor
January 22, 2024

Is it possible to notify a user or a group of users by automation? We want them to notify by Jira-Notification, not by E-Mail, Teams or Slack.

They all shall get a notification like this:
"A new ticket was assigned your user group" with a link to the ticket.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Nikola Perisic
Community Champion
January 22, 2024

Hello @Gerrit Wahlers ,

I've tested this and the users get the notifications when a single USER has been mentioned. Otherwise, all of the other notifications are received by the email.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events