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Notifications settings for other users

Sergey Rostovskiy
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September 11, 2025

How can I check the notifications settings for other users in atlassian operations? It was available in the Opsgenie, but now I can check only my own settings

2 answers

1 vote
Marc -Devoteam-
Community Champion
September 11, 2025

Hi @Sergey Rostovskiy 

Welcome to the community.

Simply said you can't this is up to the user. As Atlassian changed this to JSM, all is related to the user account.

So only a user can determine this.

 

Mark Hankins
Contributor
June 4, 2026

So even though we used to be able to see this in OpsGenie (was critical for helping debug notification issues), you're now saying Atlassian took that away from EVERYONE, including admins?

I thought OpsGenie to JSM migration was going to provide Feature parity?

0 votes
Mark Hankins
Contributor
June 4, 2026

So even though we used to be able to see this in OpsGenie (was critical for helping debug notification issues), you're now saying Atlassian took that away from EVERYONE, including admins?

I thought OpsGenie to JSM migration was going to provide Feature parity?

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