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Notification on email

Federica Alessandri
I'm New Here
I'm New Here
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September 16, 2024

Hello, 

 

I don't receive the Jira notification via email, also if all the notification are active in the dedicated area of Jira. (The spam space of my email is empty)

How can I do?

 

Thank you, 

Federica

1 answer

1 accepted

3 votes
Answer accepted
John Funk
Community Champion
September 16, 2024

Hi Frederica - Welcome to the Atlassian Community!

You should open a support ticket with Atlassian to see if your email has been added to their suppression list for some reason. 

https://support.atlassian.com/contact/#/

 

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