Hi, we're noticing that when you're in observer mode, and you receive an email notification that an image has been added to an internal comment, the image isn't displayed.
Hello @Miriam Rincón
As per this article Notifications do not include the actual attachment, so there will be nothing to view when in the received email.
https://support.atlassian.com/jira/kb/how-to-send-customers-a-notification-with-the-most-recent-attachment-using-automation/
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But, we need only if you are observer o request participant the image display like the person informer. Not this
before this option works without problem
I am not familiar with "observer mode" so perhaps I am misunderstanding your issue.
How do you enable observer mode?
Can you provide a screen image of a Jira email where you were previously able to see images for attachments on the issue?
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