Not able to see the Kanban bord

[Michaela Ascherl]

Dear Team,

I am not able to see my Kanban Bord in our live project. I only can open our tickets (Hire Sheet, Pre Boarding etc,).

Please help me with this issue.

Best regards

Michaela from the HR department

[Marc - Devoteam]

Hi @Michaela Ascherl 

You might need to reach out to your companies IT department.

It seems a permission issue on a project

Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian or your instance. We don't have access to your environment.

This community is an open public forum.

[Valerie Knapp]

Hi @Michaela Ascherl , thanks for your post.

Typically, in Jira Service Management projects, people work in queues, instead of boards. 

You can view the tickets in a board if you prefer. Please see the instructions for how to do this here - https://community.atlassian.com/forums/Jira-Service-Management-articles/Board-and-calendar-views-now-available-in-queues/ba-p/3077812 

Best wishes