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Not able to login to jira, Atlassian account is locked.

Rakesh Vishwakarma
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August 24, 2026

Hi Team,

My Jira account is currently locked, and I’m unable to access Jira. Could you please help unlock my account at the earliest, as I have some important work that needs to be completed?

Thanks for your support.

2 answers

2 votes
Staffan Redelius
Community Champion
August 24, 2026

Hi @Rakesh Vishwakarma and welcome to the community.

This is the Atlassian Community where users and customers help each other out answering questions. No one here have access to your envioronment so to get help with your problem you need to reach out to the administrator of your Jira instance.

Best regards,
/Staffan

0 votes
Fazila Ashraf
Community Champion
August 24, 2026

Hi @Rakesh Vishwakarma 

As @Staffan Redelius mentioned, you need to reach out to your jira admins. 

If you are not able to find/reach them, the best bet is to reach out to Atlassian support directly via https://support.atlassian.com/contact#/

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