Not able to login to jira, Atlassian account is locked.

Hi @Rakesh Vishwakarma and welcome to the community.

This is the Atlassian Community where users and customers help each other out answering questions. No one here have access to your envioronment so to get help with your problem you need to reach out to the administrator of your Jira instance.

Best regards,
/Staffan

Hi @Rakesh Vishwakarma

I’m sorry to hear you’re having trouble getting into your account. Because account access involves verifying your identity and handling sensitive information (like your email or security settings), we cannot troubleshoot this in a public forum. To keep your account secure, we need to move this to a private conversation with our Support team.

Please take these steps to get help:

• Visit our Support portal.

• If you can't log in to the portal, select "Your account" → “Log in issues” from the options provided.

• Click on “Need more help?” until the “Submit a support request” button becomes available.

• Provide the email address associated with the account you're trying to access and add a link to this Forum post.

Our support teams will work with you 1:1 to verify your ownership of the account and restore your access.

Best regards,
Maksym

Hi @Rakesh Vishwakarma 

As @Staffan Redelius mentioned, you need to reach out to your jira admins. 

If you are not able to find/reach them, the best bet is to reach out to Atlassian support directly via https://support.atlassian.com/contact#/