The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
We created a Jira account for a new IT staff and invited him to join the team but when he tried to log into Jira, he never receives an email invite to verify who he is. We've re-sent the invite multiple times, checked for it in his spam folder but no avail.
We believe his email address (caseyc@hustlercasinola.com) may have been blocked. I'm not a site admin so I can't raise a support ticket.
Please help, much appreciated in advance.
1 answer
1 accepted
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
This has to be raised at Atlassian Support, so please contact your site admin or jira admin to do so.
The Atlassian Community is a forum, where users can help each other, but its no a portal where Atlassian Support is looking at to resolve issues from users
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.