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New user not receiving invitation email

Alena Lavrynenko
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 28, 2021

Hello!

 

Having the same issue as many others with not receiving invitation email and confirmation mail for a new user.

It's * and *.

Account for olearis.com was removed, but if this email was added to blocked list - could you please remove it together with a shafersystems.com email?

 

Thanks!

1 answer

1 accepted

0 votes
Answer accepted
Jack Brickey
Community Champion
October 28, 2021

@Alena Lavrynenko , this is a public support forum. As such we do not have access to your instance. Please consider contacting Atlassian Support.

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