New column creation problem

[Dorian Blanzac]

Hello,

I can't create new columns in a Jira table. A pop-up tells me that it is "impossible to create a column. We are having connection problems".  I am however well connected and I tried to refresh the page and to disconnect then to reconnect.

Thank you in advance for your answer,

Dorian

[Alex Koxaras -Relational-]

Hi @Dorian Blanzac and welcome to the community,

Can you please provide a bit more details? What is a jira table to which you try to add columns? Do you refer to the results from the advanced search? Or the results inside a queue on JSM project? Or something else?

[Dorian Blanzac]

Thank you for your reply!

I don't really know the name given to this project. It corresponds to the dashboard view (not table, sorry). I can delete columns but not create them.

[Alex Koxaras -Relational-]

@Dorian Blanzac thank you for the clarification. Can you try the same action (create column) from an incognito/private tab on your browser?

[Dorian Blanzac]

Hello again,

The same problem occurs in private mode.

[Alex Koxaras -Relational-]

And do other users have the same problem? Are you the project admin?

[Dorian Blanzac]

Hello @Alex Koxaras -Relational-,

I am writing to you again to inform you that I have found the cause of the problem.
It turns out that you can't recreate a column with the same name as a column that has already been deleted.

Have a good day,

Dorian