We're keen to automate the creation of a new KB article once the content has been approved.
- We have a unique request type called Submit a knowledgebase article with approval flows.
- We have an automation rule.
- When an issue is created
- And the request type matches above
- Create a page in Confluence using x template
- and email the Reporter the {{createdPage.title}}, {{createdPage.url}}
This is all great, but we aren't populating the body of the KB article. How do we map this piece of the puzzle?