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New Confluence automation

Chrissy Clements
Community Champion
October 31, 2022

We're keen to automate the creation of a new KB article once the content has been approved.

  • We have a unique request type called Submit a knowledgebase article with approval flows.
  • We have an automation rule.
    • When an issue is created
    • And the request type matches above
    • Create a page in Confluence using x template
    • and email the Reporter the {{createdPage.title}}, {{createdPage.url}}

This is all great, but we aren't populating the body of the KB article.  How do we map this piece of the puzzle?

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