Scenario:
Have an object of various machines that is collecting total run time data via restapi. When total run time changes then it updates a threshold field to 0 or 1 (not using boolean - but an integer). This is all working as expected via automation.
When the threshold value is a 1 (ie true) then I am trying to have a jql that will check for any tickets for this specific machine that has issuetype = Cleaning and status != Closed
Then do nothing
When this Cleaning issue for this machine is closed then it needs to update the 'total run time for next cleaning' to "current total run time value + 100" (this needs to be cleaned every 100 hours)
Struggling to write the jql for automation to look to see if there is a cleaning ticket not closed for this machine
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