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Need to link other field types with the prompt action input with manual trigger in Automation

Trevan Householder_Isos-Tech-Consulting_
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June 17, 2025

This article describes how to do what I need, but additional field types are needed: date or date/time, and the priority field: https://support.atlassian.com/jira/kb/how-to-link-a-custom-field-with-the-prompt-action-input-with-manual-triggers-in-jira-automation/

The current functionality won't solve for the use case:

When a manual automation trigger is used to create a duplicate request and link it with the current request, the Reporter must enter values in a date field, a time field (or a date/time field) and the Priority field before submitting, but those field types (date and time (or date/time) and Priority fields) are not available. 

These 5 field types are currently the only ones available: 

* Short Text

* Paragraph

* Dropdown (Single Select)

* Number

* Checkbox

I'd prefer to not have to create a crazy work-around to provide the requested functionality. Of course I'd love to see Atlassian extend the existing functionality to include all custom field types (or at least Date, Time, Date/Time, and Priority fields), but in the meantime, are there any suggestions for how this might be achieved without making the system brittle and overly complex?

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Bill Sheboy
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June 17, 2025

Hi @Trevan Householder_Isos-Tech-Consulting_ 

What you describe for expanding options for user inputs is part of several open suggestions, including at least these:

https://jira.atlassian.com/browse/AUTO-744
https://jira.atlassian.com/browse/AUTO-1729

Regarding workarounds with the present features, you could:

  • use Short Text fields, suggest the format with the prompt, and convert with toDate for the date / time picker
  • use Short Text fields or Checkboxes for the Priority, validating the inputs, and setting the value with JSON, if necessary

 

Kind regards,
Bill

Trevan Householder_Isos-Tech-Consulting_
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June 17, 2025

Thanks Bill, I'll give it a go...

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