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Need to get all updates for all requests in Jira service desk

Ratnesh Kumar
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August 1, 2023

Hi Team,

I tried with the below endpoint

https://your-domain.atlassian.net/rest/api/3/search?jql=type=Request

i am getting 403 error, i have api token also.

Just let me know, if any other permissions are required to get those updates forall request 

I have one doubt, just correct me if am wrong

I think for service desk request we are using api called "servicedeskapi"right ?
"rest" will not support Right ?
i think service projects we have values like
"Project Key " : "CS",

"servicedeskid" : "10",
"requesttypeid" : "54"
The above all are example values
i want the requests which are having any updates with in last one hour
Here, we have different Request Typeid's will available right, for suppose incident, Technical support for every Request have different id's

 

Thanks & Regards,

Ratnesh

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