The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Need an urgent help. Unable to create forms in service desk portal.

Sabarish Prasad Chevendra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2021

Not sure if I can share the whole details here as this is company specific. 

But to give you an idea. Here is the screenshot of the original request raised by user from customer portal. 

Original.png

Here is the final ticket which got generated only with special instructions.

Final Output.png

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Sabarish Prasad Chevendra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2021

The issue is resolved now. Not sure who fixed it though. Thanks a lot Team

TAGS
AUG Leaders

Atlassian Community Events