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Need an urgent help. Unable to create forms in service desk portal.

Sabarish Prasad Chevendra
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June 15, 2021

Not sure if I can share the whole details here as this is company specific. 

But to give you an idea. Here is the screenshot of the original request raised by user from customer portal. 

Original.png

Here is the final ticket which got generated only with special instructions.

Final Output.png

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Sabarish Prasad Chevendra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2021

The issue is resolved now. Not sure who fixed it though. Thanks a lot Team

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