Need a gadget with expand and collapse features

[Subbu Vepuri]

Hi there,

Is there any way to implement expand/collapse feature in any Jira SM gadget of the dashboard. I wanted to look at the tickets assigned/resolved by multiple teams as a top level and people underneath each team should be able to be expanded for resource level view. Thanks.

[Danut M _StonikByte_]

Hi @Subbu Vepuri,

Try  our Great Gadgets app. One of the many gadgets that it offers is the Work Breakdown Structure (gadget) that can display the issues from a filter in a tree structure along with their status. The issue are grouped by their hierarchy  Epics > Tasks > SubTasks.

This app offers many other gadgets useful for JSM. Just take a look over this article from our blog: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. 

If you have questions, please don't hesitate to contact us at support@stonikbyte.com. 

Thank you,

Danut M.

[Subbu Vepuri]

Hi Danut,

I do not have previlege to go for additional apps, which incurs cost. Can it be done using existing features? Please let me know. Thanks.

[Danut M _StonikByte_]

Hi @Subbu Vepuri,

Sorry, I don't know of any other way to do this in JSM.

Thank you,

Danut M.